UPON ARRIVAL
Meet and Greet
The most important aspect of client management is for the customer to be treated with utmost respect and professionalism throughout their journey. AAES provides individuals highly trained in customer service that look after your needs on arrival or before departure. We constantly exceed expectations in service standards with a view to making our guests’ airport experience extremely pleasurable.
Ground Handling Services
AAES strives to ensure that your aircraft, passengers, crew and cargo are all handled with utmost professionalism. We offer an integrated range of quality passenger, ramp and technical services on a global basis. Our professional teams work with advanced technology as well as facilitating all airport/aircraft documentation. With our experience of handling an aircraft at most of the locations throughout the world, we are more than familiar with the local requirements and facilities available at each airport.
FBO
To ensure that our clients, be it crews or passengers, are well taken care of we select the best FBO’s as per our client’s convenience. We conduct audits on the quality of the services before we approve them as our preferred FBO’s.
Fuel Services
Aircraft operators need cost-efficient solutions for their fuel needs. The current fuelling market in many airports is fragmented or controlled. AAES offers efficient, simplified, cost effective and round the clock fuel services at over 3000 locations worldwide.
AAES has well-detailed fuel price which will help you in minimizing your fuel costs, offering weekly, bi-weekly or monthly fuel prices and combining these with our credit facilities.
Concierge Services
AAES understands that hotel accommodation, technical flights, last minute schedule changes, ground transportation, and visas may be quite a challenge in remote locations or where they don’t have office’s setup.
AAES offer a wide range of tailor-made services with everything from relocations to arranging special packages for your business and personal trip preferences.
AAES proves the best accommodation accordingly to budget given for a comfortable rest period. AAES team will also arrange ground transport for crew & passengers from the airport/hotel.
Safety and Security
AAES specializes in airport operations and security through our contracted international network of experts. AAES operational team is aware of global security issues which is constantly updated and kept under check. In addition to the bigger picture of safety and security we also expedite the customer through immigration and customs procedures where possible.
