Services
Ground Handling Services
Smooth operations start on the ground—and that’s where AAES brings control, coordination, and compliance to every movement. Our ground handling supervision and turnaround coordination services in Africa support both commercial airlines and private jet operators, with an operations-led focus on keeping flights on schedule and teams aligned.
Our trained personnel coordinate and supervise all critical elements of ground operations, including:
Passenger handling and fast-track coordination (where available)
Baggage handling oversight and load planning support
Ramp handling supervision (arrival/departure sequencing, equipment readiness, safety checks)
Cargo handling coordination (including time-sensitive uplift and documentation alignment)
Aircraft parking / stand coordination and tow planning (as required)
Ground support equipment (GSE) availability checks and escalation
Crew logistics support (HOTAC, transport, crew flow coordination)
We understand how delays on the ground create knock-on costs in the air. That’s why AAES is built around prompt turnaround management for airline rotations and efficient business jet handling coordination, especially in capacity-constrained environments. By aligning handler, ramp, fueling, and airport stakeholders early, we reduce friction that typically causes last-minute delays.
Whether you need 24/7 ground handling support for flights into Africa, short-notice handling coordination at destination and alternates, or disruption support during diversions and schedule changes, AAES helps you protect turnaround time and improve operational certainty—without cutting corners.
Trust AAES for ground handling supervision, turnaround coordination, and on-ground operational control, delivering a smoother experience for passengers, crew, and flight operations teams.
Ops Desk (24/7): sales@aaes.aero | +254 725 284 509
AIRCRAFT Handling
Elevate your aviation experience with AAES Aircraft Handling Services. Our expert team manages every aspect of ground operations. We offer precise parking and maintenance to seamless takeoffs, ensuring safe and efficient flight transitions. We handle your aircraft safely and efficiently, providing timely maintenance, ensuring accurate paperwork, and adhering to strict safety and security regulations. We manage your experience from your arrival to takeoff, ensuring a seamless journey through to your next adventure in the skies. Professionals at AAES prioritize your safety and satisfaction throughout your entire journey. Fly with confidence in our capable hands.
AIR Cargo Handling
Efficient air cargo handling starts with us. We provide comprehensive solutions for all your air cargo needs. Our service include loading and unloading cargo, managing cargo storage, and handling cargo documentation. Our trained personnel follow strict safety protocols to ensure the safe and timely delivery of your goods. We understand the importance of reliability and efficiency in the air cargo industry. Trust us to handle your air cargo needs with professionalism and care.
Refuelling Services
Fuel your flights with confidence. We deliver reliable and efficient fueling solutions for your aviation needs. We have the expertise and experience to meet your needs of into-plane fueling by truck or hydrant fueling services. Our licensed and trained personnel follow strict safety protocols to ensure the safe delivery of fuel to your aircraft. Trust us to keep your flights running smoothly and safely.
In-Flight Catering
Our in-flight catering services provide a comprehensive range of solutions to ensure a high-quality dining experience for your passengers. We work closely with airlines to create menus that meet the dietary needs and preferences of passengers. At AAES we comply with safety regulations and industry standards. Our catering services include the preparation of pre-plated meals, bulk ordering of entrees, and the provision of snacks and beverages. We also provide specialized services with provision of luxury meals for premium passengers. Trust us to provide a memorable dining experience for your passengers.
FBO
Experience the ultimate in aviation services. Our FBO services provides a comprehensive range of services, including fueling, hangar space, aircraft parking, maintenance, and more. Our dedicated team is committed to providing exceptional service and support to ensure your flight is safe, efficient, and comfortable. We offer competitive pricing, flexible scheduling, and personalized service to meet your unique requirements. Trust us to provide the highest level of service and support for your aviation needs. Contact us today to learn more about our FBO services.
Concierge Services
AAES signature concierge service solutions to meet your unique needs, from travel arrangements to event planning, personal shopping, and more. Our experienced team provides exceptional service meeting your needs with professionalism and care. We offer competitive pricing, flexible scheduling, and personalized service to meet your unique requirements. Trust us to provide the highest level of service and support for your needs.
VIP HANDLING Supervision
Experience the opulence of our VIP Handling Supervision, where unparalleled exclusivity is paired with attentive care. Our services are crafted to offer individualized attention and flawless orchestration for our esteemed clientele, guaranteeing an extraordinary travel experience in every regard. Enjoy swift check-ins, access to exclusive lounges, and customized in-flight comforts—all managed with the highest level of discretion and elegance. Our devoted team oversees each phase of your journey, prioritizing your privacy, ease, and uninterrupted passage. Transform your travels into something remarkable with our distinguished VIP touch.
Ground handling is a critical aspect of aviation operations, encompassing a wide range of services that are necessary to ensure the safe and efficient movement of aircraft on the ground.
Refuelling Services
Stay on schedule with our efficient and reliable aircraft refueling services. Our licensed personnel can handle all types of aircraft, from small private planes to commercial airlines. Our competitive pricing and flexible scheduling make us the preferred choice for aircraft refueling. Contact us today to learn more about our personalized service and attention to detail.
